Posts Tagged ‘customer feedback’

The key to customer satisfaction in modern enterprise

basics of customer satisfaction

Technology is changing the marketing landscape and immediacy of customer satisfaction as never before. The difference between today and yesterday is that previous technologies like radio and television were extensions of the existing means of communication, including newspapers and magazines. In a sense, they were simply taking technology to the next logical level. However, the…

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Why a short survey is best

writing a customer survey

Surveys are a great way to monitor your business by gathering feedback from your customers. Feedback that is gathered effectively and analysed correctly can provide a useful understanding that helps you grow your business while strengthening relationships with your customer base. The key is to gather quality information in the first place, which means that…

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