Posts Tagged ‘professionalism’

How to handle challenging customer service questions

How to handle challenging customer service questions

Customer service is the best way to help your company stand out in today’s competitive environment.  But, it isn’t always easy.  There will be times when your public facing employees will have to deal with customers who are angry or impatient, make inordinate demands, or who are otherwise difficult.  However, while such customers may be…

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